The first tier is based on a Project Services Center in Costa Rica. It is a point-of-contact for the customer. The team manages:
• Analysis
• Planning
• Technical Architecture
• High-Level Design
• Delivery
• Communication between the customer and the Project
• Execution Center
The second tier is that the Project Execution Center is stationed Offshore at the client side. It includes a development team and a project manager. The Project Execution team is involved in:
• Detailed design
• Construction
• Testing
• Documentation
The offsite team does most of the design and deployment while the Offshore team does development & testing.

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Onsite / Offshore Models
In cases where the nature of the project involves intense collaboration or interaction on a continual basis or based on a specific requirement, an onsite team in necessary.
The onsite manager is located and works from the customer site, coordinating project related aspects with the Offshore Development Center and the customer. This could involve a single resource or an entire team, depending on specific customer needs.
This approach includes:
• Requires an onsite coordinator or an onsite project
• manager.
• Include one or more resources depending upon the size
• and complexity.
• Work effort can be transitioned to the Offshore facility.

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